Having problems with your hearing aids?

Please remember, you can always call us directly on (08) 8272 6621.

Basic hearing aid management

Below are some general tips for managing your hearing aids: 

  • Check every day that your hearing aid is working by cupping it in your hand and listening for a whistle. This is important because a dead battery or a hearing aid that doesn’t work will turn the device into an ear plug and will decrease your hearing even more;
    • Change the batteries every week;
    • Wipe the domes or moulds with an alcohol wipe every week;
    • Change the wax guards every time the season changes (every 3 months);
    • Get a hearing check every year. 

    Hearing aid care guides

    We have compiled some general hearing aid care guides to help you get the most our of your hearing aids. 

    Follow the steps below:

    1. Work out what type of hearing aid you have.
    2. Read and follow the corresponding care guide.
    3. Still can't fix the problem? Call us or book in an appointment at your local clinic. 

    Step 1: What type of hearing aid do I have? 

    Receiver-in-canal (RIC) hearing aids

    RIC hearing aids has a wire that connect the hearing aid sitting behind the ear to the dome sitting inside your ear canal.

    RIC hearing aids look similar to this:

    Behind-the-ear (BTE) hearing aids

    BTE hearing aids have a tube that connect the hearing aid sitting behind the ear to a dome or mold sitting in your ear canal.

    BTE hearing aids look similar to this:

    Rechargeable hearing aids

    Rechargeable hearing aids do not require new batteries every week and sit in a charging case overnight.

    Rechargeable hearing aids and their charging stations look like this:

    Completely-in-canal (CIC) hearing aids

    CIC hearing aids sit completely within your ear.

    CIC hearing aids look similar to this: 

    Step 2: Hearing aid care guides

    Receiver-in-canal (RIC) hearing aids:

    Click on the link a RIC Hearing Aid Care Guide

    Behind-the-ear (BTE) hearing aids:

    Click on the link for a BTE Hearing Aid Care Guide

    Rechargeable hearing aids:

    Click on the link for a RIC Rechargeable Hearing Aid Care Guide

    Completely-in-canal hearing aids:

    Click on the link for a CIC Hearing Aid Care Guide

    Step 3: Still having problems?

    If you are still having problems, don't worry! That is what we are here for. 

    You can call us directly on (08) 8272 6621, or book in an appointment at your local clinic below: