What is the Australian Government Hearing Services Program?

It is a Government program that allows eligible people access to free hearing aids and services. If you are eligible, you are entitled to:

  • Free hearing tests
  • Free or subsidised hearing aids
  • Free hearing aid adjustments
  • Maintenance and batteries for hearing aids, covered by a small annual fee

Are you eligible for Government Services?

You are eligible if you are either an Australian citizen or a permanent resident of Australia AND belong to one of the following categories:

  • A Pensioner Concession Card holder
  • A Department of Veteran’s Affairs Gold Card holder
  • A Department of Veteran’s Affairs White Card holder with issues for specific conditions that include hearing loss
  • Receiving Sickness Allowance from Centrelink
  • A dependent of a person in one of the above categories
  • A member of the Australian Defence Force
  • Referred by the Disability Services (Disability Management Services) Program
  • A National Disability Insurance Scheme (NDIS) participant with hearing needs, referred by a planner from the National Disability Insurance Agency

If you are still unsure, you can easily check your eligibility online:

How to Apply for Government Services

  1. Check your eligibility using the criteria above, or the online Government eligibility checker.
  2. Get the medical certificate attached below filled in by your GP and bring this along to your first appointment.
  3. You can then lodge an application yourself at the Government Hearing Services website.  However, this part of the application process can be a bit tedious and we are more than happy to do it all for you at your appointment!

Your Rights and Responsibilities:

If you are eligible for the Government Hearing Services Program, the Government requires your provider to respect certain rights, whilst you as a client also have certain responsibilities. For more information, click the button below: